Processing time: 5 business days. Afterpay Available
Processing time: 5 business days. Afterpay Available
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FAQ

How long until my order ships?
Processing time is currently 1 - 3 business days

Can I return or exchange my item?
Sorry, we don’t accept returns for change of mind. However, we want you to love your item, so if there is a problem, please let us know so we can fix it.


Do you combine orders?
Absolutely! Send me an email (favthingscollective@gmail.com) or leave a note at checkout

Can I use my rewards as the same time as a sale?
Sadly, Shopify only allows one discount at a time. However, if you place two separate orders I am happy to combine and use the reward. 


I received a refund with no explanation?
Shopify doesn't send a note with a refund but I will refund your shipping charges if you have paid too much. If I ever have to refund an item I will contact you personally :)

Can I request a specific item from your stockist?
Of course and please do! I am here to get you what you want. Different stockists have different ordering conditions but I will always do my best to get it in for you.


How do I suggest a stockist?
I love to know what you are looking for! Send me an email at (favthingscollective@gmail.com)


How do I apply to be  a stockist?
I am always looking for new pretties! Send me an email at (favthingscollective@gmail.com)


Do you have permission to sell these items?
Yes! I have an agreement with every brand I stock.


Why don't you stock any Australian brands?
It is definitely not because I don't love them! I started the store as a way for people to save on shipping costs and buying an Australian brand from me would cost the same in shipping as from the brand. I still support the brand itself, I love my happy mail!